Blog

Customer Story: Marshall Public Schools

December 20th, 2018|

When implementing technology in schools, there is always a push and pull between security and freedom. Too much security and the technology will lose its usefulness to students and teachers. On the other hand, allowing students to access and download anything they want can pose significant security risks. Using Windows 10 in S Mode, Marshall School District is able to strike the ideal balance between fostering creativity and collaboration in their students while ensuring each device is always kept secure. Students can graduate with a skillset that will allow them to excel in college and beyond.

10 Things To Consider When It Comes To Disaster Recovery

December 20th, 2018|

It's easy to forget that the status quo will invariably be interrupted by something at some point in time. Don't be caught off guard. Prepare your IT for when disaster strikes with Microsoft Azure. You can use Azure Backup to restore your data in the Microsoft cloud. It replaces your existing on-premises or off-site backup solution with a cloud-based solution that is reliable, secure, and cost-competitive. With Onsupport and Microsoft, your IT team has the resources they need to prepare for the worst-case scenario. Contact us today to find out more.

Customer story: Allscripts

December 19th, 2018|

Allscripts, a leading healthcare software manufacturer, needs to host its applications securely and reliably. At Onsupport, we know that security and reliability can be tough to find today. That's why we're here to help. In just three weeks, Allscripts lifted and shifted dozens of applications running on 1,000 virtual machines to Azure. With their data backed up by Azure SQL Database, Allscripts is ready for their digital future. Your business can do the same. If you have any interest in a secure and reliable IT service provider, join with us and Microsoft to bring your organization to the next level.

Technology Trends That Will Radically Change The Face Of Customer Care

December 19th, 2018|

Lack of knowledge among representatives is one of the biggest pains for customers. That's an issue we can help with. Onsupport is here to aid you in gathering the right set of tools to enable your representatives' need to provide great customer service. With Microsoft Dynamics 365, log and access customer history so you can immediately tailor your approach, and facilitate customer needs quickly. With the tools to customize individual customer service experiences your organization can reap the rewards of increased customer satisfaction. Contact us today to find out how we can help.

Customer story: Providence St. Joseph Health

December 18th, 2018|

How does your business engage customers? Chances are, like many businesses, your system could use a little improving. At Providence St. Joseph, they must facilitate patient needs quickly and that means having instant access to patient history. Your team needs the tools to do the same and Onsupport knows how to help. Microsoft Dynamics 365 is a powerful CRM tool that your organization can employ to streamline the information flow from customer to employee. Contact us to find out how we can help you integrate a suite of Microsoft services to help drive your customer experience to new heights.

The Hitchhiker’s Guide To Edge Computing

December 18th, 2018|

There is a lot of hype around edge computing. Learn what it means to have an edge strategy and the benefits of machine learning in the Forbes article "The Hitchhiker's Guide to Edge Computing." Then contact Onsupport to find out what Microsoft Azure AI can do for your business.

AI gives internet taxi startup real competitive edge

December 17th, 2018|

Internet taxi services are competitive the world over. See how startup Uklon is driving success among both global and local competitors through unique service pricing made possible by Microsoft Azure machine learning. Contact Onsupport to find out how we can help you accelerate your business with Azure.

Gaming studio learns what players want and delivers quickly with the cloud

December 14th, 2018|

The right solutions can help you get into the minds of your customers and deliver faster. See how Fluffy Fairy Games uses Microsoft Azure analytics and PlayFab to keep up with the pace of millions of players of Idle Miner Tycoon. Find out how Onsupport can help your organization win big with Azure.

More Mid-Sized Organizations Moving Contact Centers to the Cloud: Here Are 5 Benefits

December 14th, 2018|

If you're plotting your journey to digital transformation, take a moment to learn five key benefits mid-sized companies experience by moving their contact centers from on-premises to the cloud, based on a research report from Genesys and IDC. Then let Onsupport help you transform your business with Microsoft Azure cloud services.