With locations in 100 countries, InterContinental Hotel Group (IHG) is focused on improving their customers' experiences through technology. But updating IT infrastructure in so many countries was costly and ineffective. The cloud offered IHG a way to grow and scale their global business while adding value to their customers.
At Onsupport, we've helped businesses adopt a hybrid cloud solution that meets their specific needs. Contact us to find out how we can help you deliver a better customer experience.
The lines of the sales process are blurring. Customers are interacting with companies across multiple channels simultaneously and gathering information from a variety of sources.
In order to be effective, sales reps need an understanding of all these interactions in real time. Dynamics 365 for Sales can compile massive amounts of customer data and display it to sales professionals all over the world at the touch of a button, offering easily useable insights.
At Onsupport, we want to ensure your sales professionals are prepared to meet customer needs, no matter what they are.
In a constant attempt to unify communications at Microsoft, they seek a perpetual state of transformation. Leveraging the advantages of cloud-based communication is one area that they have found substantial gains. Using Skype enables their employees to work remotely and encourages them to bring-their-own-device. Your business can leverage those same modern digital advantages by integrating the solutions just like Skype.
At Onsupport, we're knowledgeable in the space and can help you to transform your business. Contact us to find out how we can help.
A proof of concept (PoC), also known as a proof of value, is a critical step in any business IoT implementation. It allows companies to validate the effectiveness of their design before coming out with a solution across their entire business. A well-planned PoC helps to strengthen the confidence of executives and uncover design issues without large-scale consequences. At Onsupport, we take pride in our ability to help businesses develop and implement PoCs. Together, we can find the right solution to help you implement your IoT.
The GEA Group is one of the largest system providers for the food processing industry, operating in more than 60 countries. With nearly 300 sites worldwide, 120 SAP instances, 3,000 servers, more than 100 enterprise resource planning systems, and 1,000s of apps, GEA needed to centralize control. So, they migrated their server infrastructure to Microsoft Azure. Interested in how you can consolidate your distributed IT infrastructure?
At Onsupport, we want to help you find the solutions that will give you more flexibility and control over your data. Contact us today to learn more.
Do your marketing and sales departments share the same definition of a quality lead? If not, you're not alone. This disconnect is more common than you'd think and can lead to inefficiencies and tension between departments.
To be effective, marketing and sales need to have a mutual understanding of overall processes and goals. This starts by sharing customer data on a single platform.
Connected systems like @Dynamics365 can keep everyone across both functions in sync and ensure marketing is handing off sales-ready leads to sellers. Contact us to learn more.
Are you still using that same old email platform? If so, it's probably time to upgrade. Get the most for your business by leveraging the unique opportunities that using a modern email platform can bring: access email from anywhere, on any device and keep your information safe with document access controls and remote data wipes. Avoid the maintenance and surprise expense of hardware and software costs.
At Onsupport, we know that with the right email platform, your business will free up time and money. Contact us to learn how we can help you to bring your email platform to the modern digital age.
It's important for every business to know its options, and with SaaS and PaaS, distinguishing between solution benefits can make the difference between a good decision for your business and a great one. At Onsupport, we can help you find the solution that best fits your needs. Contact us today to set up a consultation. Together, we can create a lasting digital framework for your business to succeed.
Over 60% of enterprises will adopt open-source and open APIs for their cloud integration strategies. Migrating existing apps with few or no code changes will help streamline the process. That's why it's important to have a platform that works well with open-source APIs and code, like Azure.
At Onsupport, we can help you find and implement the open-source compatible solution you need while increasing your automation capabilities. We can help you build always-on, scalable, distributed apps with familiar development tools. To learn more, contact us today.