Blog

How to fight back if you’ve been hacked

March 8th, 2019|

A recent survey by the better business bureau revealed that over 23% of small businesses have experienced a cyberattack. Small businesses are often targeted because they are not prepared in the same ways as larger corporations to deal with these issues and hackers know this. Use this infographic to arm yourself with information on what techniques are used at each stage of a cyberattack and how to protect yourself at each one. At Onsupport, we believe that no business is too small to take security seriously. Contact us to learn more about how Microsoft 365 can help protect you.

The feds and the states are embracing privacy law – what that means to your business

March 8th, 2019|

Targeted ads have become an integral part of the way consumers shop, and the way businesses advertise. As new consumer data privacy laws from both the states and the federal government are discussed, the future for this type of advertising seems uncertain. Luckily, there are ways for businesses to proactively comply with upcoming laws that also present new marketing opportunities. By taking steps to improve customer data security, and being transparent with customers about those steps, you can go a long way in building trust--a valuable form of marketing in itself. Contact us to learn more about how Microsoft 365 can adapt to your needs, no matter what changes are coming your way.

Customer Story: Qantas Airways Limited

March 7th, 2019|

A modern work environment is one that empowers employees at all levels to make good decisions by arming them with the information they need. Empowerment fosters creativity, which in turn leads to valuable innovations that improve customer experience. Qantas Airways uses the cloud to keep all of their employees updated with real-time information, no matter where they are. They trust Microsoft 365 to keep that data secure on whatever device the employee choses to use. Don't let security concerns hold your employees back. We at Onsupport are excited to help your business unlock its full potential.

Mapping Data Protection Strategies For The New Year

March 7th, 2019|

Even Lewis and Clark had a business continuity and disaster recovery plan in place when they set out to find the Northwest Passage. Just like those explorers, business owners and IT teams must put plans in place to mitigate unforeseen dangers and risks, while protecting data. Although most companies do data protection well, disaster recovery is not one-size-fits-all. At Onsupport, we understand this, and we can help you put the best plan in place for your company. There's no time like the present. Contact us to get started today.

Customer story: Zespri

March 6th, 2019|

At Onsupport, we know and understand that business continuity is a must for every company. But unexpected threats can be disastrous if you're not prepared. In the wake of disruption from an earthquake and plant virus, the world's largest marketer of kiwifruit, Zespri, moved SAP workloads to Microsoft Azure, reducing IT costs, increasing agility, and keeping their business running smoothly. Don't wait to put your disaster recovery plan in place. Contact us to get started today.

Why a ‘Personal’ Customer Experience Is Critical to Your Business’ Success

March 6th, 2019|

70% of consumers say a company's understanding of their individual needs influences their loyalty. And contrary to what you might believe, customers don't fear personalization, they expect it. At Onsupport, we have seen--and we understand--that personalization and data transparency can be powerful tools to help you stay competitive with customers and to differentiate yourself in a commoditized marketplace. Contact us to learn how cloud technology and intelligent data insights can help you win and keep customers.

Customer story: Miral

March 5th, 2019|

Abu Dhabi's Miral recently embarked on a digital transformation journey that is helping them to understand customers and to find new ways of engaging with them. With Microsoft #Azure and #Dynamics365, Miral is using data insights to personalize content and to bridge the gap between physical and digital customer experiences. At Onsupport, we understand the lifetime value personalized content and experiences can create with customers. To learn how you can use Microsoft Cloud-based tools to better engage with and to keep your customers, contact us today.

Building AI: Key Steps for Adoption and Scaling Up

March 5th, 2019|

Artificial intelligence is being used in new ways. But why aren't businesses adopting this revolutionary technology? Onsupport wants to help you utilize AI so you can focus on better customer relationships, increase efficiency, and earn more revenue. With Azure AI, you can use pre-built services as is, or customize them with data you prepare, to automatically build and train algorithms to fit your specific needs and run them in your application. While it may sound tough to integrate AI, it's easier than you might think. Contact us today for more information on how we can help, and read the article for more on scaling AI in your business.

How Alaska outsmarts Mother Nature in the cloud

March 4th, 2019|

In the aftermath of a devastating ice storm, the Alaska DOT needed a way to predict hyperlocal weather. Using Azure AI, their team can analyze data more accurately, ensuring the citizens of Fairbanks have safer roads. Onsupport wants to help your business incorporate that same technology. With the Azure platform, you can accelerate the development of your AI solutions with high-level services. Use your preferred approach, adapted to your targeted scenario, and achieve maximum productivity and reliability. Contact us to find out more and check out the video on how the Alaska DOT is getting a jump on Mother Nature with Azure AI.