Blog

Why a ‘Personal’ Customer Experience Is Critical to Your Business’ Success

March 6th, 2019|

70% of consumers say a company's understanding of their individual needs influences their loyalty. And contrary to what you might believe, customers don't fear personalization, they expect it. At Onsupport, we have seen--and we understand--that personalization and data transparency can be powerful tools to help you stay competitive with customers and to differentiate yourself in a commoditized marketplace. Contact us to learn how cloud technology and intelligent data insights can help you win and keep customers.

Customer story: Miral

March 5th, 2019|

Abu Dhabi's Miral recently embarked on a digital transformation journey that is helping them to understand customers and to find new ways of engaging with them. With Microsoft #Azure and #Dynamics365, Miral is using data insights to personalize content and to bridge the gap between physical and digital customer experiences. At Onsupport, we understand the lifetime value personalized content and experiences can create with customers. To learn how you can use Microsoft Cloud-based tools to better engage with and to keep your customers, contact us today.

Building AI: Key Steps for Adoption and Scaling Up

March 5th, 2019|

Artificial intelligence is being used in new ways. But why aren't businesses adopting this revolutionary technology? Onsupport wants to help you utilize AI so you can focus on better customer relationships, increase efficiency, and earn more revenue. With Azure AI, you can use pre-built services as is, or customize them with data you prepare, to automatically build and train algorithms to fit your specific needs and run them in your application. While it may sound tough to integrate AI, it's easier than you might think. Contact us today for more information on how we can help, and read the article for more on scaling AI in your business.

How Alaska outsmarts Mother Nature in the cloud

March 4th, 2019|

In the aftermath of a devastating ice storm, the Alaska DOT needed a way to predict hyperlocal weather. Using Azure AI, their team can analyze data more accurately, ensuring the citizens of Fairbanks have safer roads. Onsupport wants to help your business incorporate that same technology. With the Azure platform, you can accelerate the development of your AI solutions with high-level services. Use your preferred approach, adapted to your targeted scenario, and achieve maximum productivity and reliability. Contact us to find out more and check out the video on how the Alaska DOT is getting a jump on Mother Nature with Azure AI.

Why data analytics initiatives still fail

March 4th, 2019|

According to the 2018 State of Data Governance report, almost 40% of responding firms don't have a separate budget for data governance. If you're in this group, Onsupport can help find a data services provider that can help you gain control of your data and costs. Azure Cost Management shows your organizational cost and usage patterns with advanced analytics. Reports show Azure cost, usage, reserved instance, and Azure Hybrid Benefit use, so you can make changes as needed, saving money and time. With Azure, you have the tools you need to save. Contact us, so we can quicken your transition to Azure.

Callcredit experience rapid growth with Microsoft’s cloud

March 1st, 2019|

Reducing costs is one of the best ways to find more profit and give your customers better value. Many businesses fail to recognize the savings they could make by using a cloud service that helps reduce and manage costs. Azure Data Lake Analytics actively analyzes your programs as they run and gives you recommendations to improve performance and reduce cost. Some businesses have recognized a cost reduction of 95%. Onsupport knows how to help you integrate a cloud services provider that can reduce costs in ways you never imagined, while providing the level of service you need to succeed. Contact us today to find out more.

Four Productivity Tips for Small Business Owners

March 1st, 2019|

Do you have a cloud services provider? If not, you could be wasting time and productivity. Onsupport is here to help your business adopt the tools you need to maximize your productivity. Microsoft Azure makes it possible to bring solutions to market quickly and keep your customers happy. By not having to manage servers or virtual machines, you can focus on staying productive. Increase your productivity with Azure cloud services. We want to ensure you have what you need to succeed. Contact us today.

Alaska Airlines makes shopping easier with Azure and microservices

February 28th, 2019|

Productivity is important for every business. At Alaska Airlines, they're using Microsoft Azure to increase productivity by getting new features to customers faster. With Azure, you can use the management tools you feel most comfortable with, shorten your development cycles, reduce the risk and uncertainty of releasing software, and enable continuous integration and delivery. Onsupport wants you to have the tools you need to keep your business going and your customers happy. Contact us for more information on how to integrate Azure.

As The Way We Work Changes, So Must The Tools We Use To Create And Collaborate

February 28th, 2019|

The digital world is changing rapidly. How will your business keep up with demand? With Office 365, anyone inside or outside your company can join your online meeting from any device, coauthor presentations and documents, and use whiteboards, polls, and built-in IM to foster teamwork. In today's fast-paced digital world, it's important to ensure your team has the tools they need to succeed and at Onsupport, we want to provide you with the right ones. Contact us for more.